Terms of Trade
To Place an Order:
Toll Free: 800-544-3100
Mail: 11331 Grooms Rd., Cincinnati, Ohio 45242
Hours of Operation:
Monday – Thursday
8:00am – 5:00pm EST
8:00am – 3:00pm EST
Net 30 days with approved credit
Visa, MasterCard and American Express accepted
WE DO NOT SHIP COD
Shipping and Handling
FOB: Cincinnati, Ohio
Unless otherwise specified, orders are shipped UPS or FedEx Ground, prepay and add. Expedited delivery available upon request (2:30pm EST cut-off time).
Additional handling fees may apply.
Returns must have an RGA, accompanied by an invoice and reason for return. Full credit will be issued on all items in original, resalable condition, returned within 60 days from invoice date. After 60 days a 25% restocking fee will apply. NO CREDITS ISSUED AFTER 120 DAYS.
Due to the volume of faxed orders we receive, Cincinnati Surgical does not send order confirmations.
A $10 processing fee will be charged on all orders under $50.